Privacy policy

How we handle your data

This privacy policy will explain how Maglr uses the personal data we collect from you, as an user of our secured dashboard (the part where you create and publish interactive publications). We do not collect personal data from visitors that are viewing / opening these publications created with the platform.

What data do we collect from you as a customer?

The Maglr dashboard (editing environment, not the published publications) collects the following data:

  • Company and administration information the first time the administrator is creating a Maglr account and purchase order in our dashboard. (company name, VAT nr., address info, first name, last name and e-mail)
  • Personal identification information for additional users added to the dashboard (first name, last name and e-mail) when you get invited from an existing Maglr client

How do we collect your data?

You directly provide Maglr with most of the data we collect. We collect data and process data when you:

  • Register online through our dashboard or place an order for any of our products or services.
  • Use or view our global website via your browser’s cookies.

How will we use your data?

Maglr collects your data so that we can:

  • Process your order and manage your account. (Adyen payment provider)
  • E-mail you with Maglr product updates. (Crisp)
  • Send dashboard notifications by e-mail. (Sendgrid)
  • Give access with the specific credentials to our dashboard (AWS location Frankfurt).

When Maglr processes your order through our payment provider ‘Adyen’, it may send your data to, and also use the resulting information from, credit reference agencies (Adyen) to prevent fraudulent purchases.

How do we store your data?

  • Maglr securely stores your data at Amazon Web Services (Location Frankfurt Germany + Ireland (backup)). Data published through the platform is published worldwide through a global CDN (Cloudflare). Copies of this temporary content are available 24 hours after a person requested the specific file from a specific location on the world.
  • Maglr will keep your uploaded content / credentials / published content live until the paid license ends. Once this time period has expired, we will delete your data 6 months later. If other directly after canceling the account (on request).

Do we collect and store data of users visiting your publications?

No, we are not collecting and storing visitors data for any marketing purpose. But to secure our servers or generate anonymous statistics some visitor information is used depending on your settings in our dashboard:

  • Our web servers at AWS log visitors information (IP, browser string, operating system) for each page or assets requested. This data is needed for basic functionality and security. Logs are rotated/deleted after 24 hours.
  • For security and traffic distribution we use Cloudflare in front of our servers (DDOS attacks, Bots, etc). Cloudflare is using the visitors IP / Browserstring to decide the fastest route to a server or detect fraud and cancels website access.
  • You can choose to activate Maglr's real-time analytics in our dashboard where we anonymously collect statistics. The visitor's IP is used but not stored. More about these statistics are explained here.
  • When activating Google Tag Manager or Google Analytics other rules may apply. These settings are managed by you as a customer, where additional consent managers can be activated in the published content. Read more about the additional features customer can activate and could influence privacy settings.

Marketing

Maglr would like to send you (and all other registered company users) information about products / news updates of ours that we think you might like. If you have agreed to receive marketing info, you may always opt out at a later date. You have the right at any time to stop Maglr from contacting you for marketing purposes. For these e-mail newsletters we are using an external e-mail service Sendgrid.

What are your data protection rights?

Maglr would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Maglr for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that Maglr correct any information you believe is inaccurate. You also have the right to request Maglr to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that Maglr erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that Maglr restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to Maglr’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that Maglr transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +31 (0) 76 5430852 or write to us: info@maglr.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. More details on the cookies we use

What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:

Functionality – Maglr uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising – After consent Maglr uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Maglr sometimes shares some limited aspects of this data with third parties for advertising purposes (Google Adwords / Youtube Videos / Linkedin). We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

Privacy policies of other websites
Maglr website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy
Maglr keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 21 april 2023.

How to contact us
If you have any questions about Maglr’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

  • Email us at: info@maglr.com
  • Call us: +31 (0) 76 5430852

How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

  • Maglr B.V. / BlueBerry Media B.V.
  • Berry van Elk - berry@maglr.com - +31628337705
  • Schapendreef 78
  • 4824 AM Breda
  • The Netherlands